Accessibility Statement

Accessibility Statement for Leecare Solutions UK

Our Commitment

At Leecare Solutions UK, we are dedicated to ensuring that our website and app are accessible to the widest possible audience, regardless of technology or ability. We actively work to improve the accessibility and usability of our digital services, adhering to the available standards and guidelines.

Accessibility Standards

We strive to comply with the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, which aim to make content more accessible for individuals with disabilities. These guidelines outline four main principles for accessibility: Perceivable, Operable, Understandable, and Robust (POUR).

Measures Taken

To ensure accessibility, we have implemented the following measures:

  • Accessible Design: Our website and app are designed with accessibility in mind from the outset, including high contrast colors, readable fonts, and intuitive navigation.
  • Keyboard Navigation: Our services can be fully navigated using a keyboard, ensuring that users who cannot use a mouse can still access all content.
  • Text Alternatives: All images, videos, and non-text content include alternative text descriptions to assist users who rely on screen readers.
  • Responsive Design: Our website and app adapt to various screen sizes and orientations, making them accessible on both desktop and mobile devices.
  • ARIA Landmarks: We use Accessible Rich Internet Applications (ARIA) landmarks to define page structure and improve navigation for screen reader users.

Ongoing Efforts

We recognize that accessibility is an ongoing process. We are committed to continuous improvement and regularly review our digital services to enhance accessibility. This includes:

  • Regular accessibility audits and user testing.
  • Providing training for our staff on accessibility best practices.
  • Incorporating user feedback to address accessibility issues promptly.

Accessibility Features

  • Screen Reader Compatibility: Our website and app are designed to be compatible with screen readers, ensuring that users with visual impairments can navigate and use our services effectively.
  • Adjustable Text Size: Users can adjust the text size on our website and app to improve readability.
  • Descriptive Links: All links are provided with descriptive text to aid users in understanding the purpose of each link.

Feedback and Contact Information

We welcome your feedback on the accessibility of our website and app. If you encounter any accessibility barriers or have suggestions for improvement, please contact us:

  • Email: 
  • Phone: 
  • Address: 

We aim to respond to accessibility feedback within five business days.

POLICY

 

Accessibility Policy for Leecare Solutions UK

Introduction

Leecare Solutions UK is committed to ensuring that our digital services are accessible to everyone, including people with disabilities. Our mission is to create inclusive and user-friendly digital experiences that comply with accessibility standards and best practices. This policy outlines our commitment to accessibility and the continuous improvement practices we employ to maintain and enhance the accessibility of our website and app.

Scope

This policy applies to all digital products and services provided by Leecare Solutions UK, including our website, mobile applications, and any other digital platforms.

Accessibility Standards

Leecare Solutions UK strives to adhere to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA. These guidelines are internationally recognized and provide a robust framework for ensuring digital content is accessible to all users, regardless of their abilities.

Key Principles

  1. Perceivable: Information and user interface components must be presented in ways that users can perceive.
  2. Operable: User interface components and navigation must be operable by all users.
  3. Understandable: Information and the operation of the user interface must be understandable.
  4. Robust: Content must be robust enough to be reliably interpreted by a wide variety of user agents, including assistive technologies.

Implementation Measures

To ensure our digital services meet these principles, we have implemented the following measures:

  • Accessible Design: All new designs are created with accessibility in mind, ensuring high contrast colors, readable fonts, and intuitive navigation structures.
  • Keyboard Navigation: Our services can be fully navigated using a keyboard to accommodate users who cannot use a mouse.
  • Text Alternatives: All non-text content, such as images and videos, includes alternative text descriptions to support screen reader users.
  • Responsive Design: Our digital services are designed to be responsive, adapting to various screen sizes and orientations to ensure usability on both desktop and mobile devices.
  • ARIA Landmarks: We use Accessible Rich Internet Applications (ARIA) landmarks to define the structure of web pages and improve navigation for screen reader users.

Continuous Improvement Practices

Leecare Solutions UK is committed to ongoing efforts to improve the accessibility of our digital services. Our continuous improvement practices include:

  1. Regular Audits and Testing:

    • Conduct regular accessibility audits using automated tools and manual testing.
    • Engage with users, including those with disabilities, to perform usability testing and gather feedback.

  2. Staff Training:

    • Provide ongoing training for our staff on accessibility best practices and emerging standards.
    • Ensure that all team members understand their role in maintaining and improving accessibility.

  3. Feedback and Monitoring:

    • Establish a clear and accessible process for users to provide feedback on accessibility issues.
    • Monitor and respond to feedback promptly, addressing any identified issues within five business days.

  4. Policy Review and Updates:

    • Review and update this accessibility policy annually or as needed to reflect changes in standards, technology, and user needs.
    • Stay informed about the latest accessibility trends and guidelines to ensure our practices remain current.

Feedback and Contact Information

We welcome and value feedback from our users. If you encounter any accessibility barriers or have suggestions for improvement, please contact us:

  • Email: 
  • Phone: 
  • Address: 

We aim to respond to all accessibility-related inquiries within five business days.

Conclusion

Leecare Solutions UK is committed to creating accessible digital experiences for all users. Through our adherence to accessibility standards, continuous improvement practices, and commitment to user feedback, we strive to ensure that our digital services are inclusive and user-friendly for everyone.